Privacy Policy

Effective Date: 14.10.2024

At Lenderhive, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lenderhive.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Identifiable information such as your name, email address, phone number, etc., when you provide it to us voluntarily.
  • Financial Data: Information related to your mortgage inquiries, such as credit scores or financial history, for processing purposes.
  • Usage Data: Information collected automatically when you interact with our website, such as IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To provide and manage mortgage services
  • To improve our website and customer experience
  • To send promotional emails, newsletters, or other communications you have opted into
  • To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your personal data in the following situations:

  • With our partners or affiliates to provide services on your behalf
  • With third-party service providers who assist us in operating our website
  • In compliance with legal obligations, such as responding to subpoenas or court orders
  • If our company undergoes a merger, acquisition, or asset sale

Information collected via third-party cookies may be shared with or processed by these providers. Some data may be transferred outside the UK/EU in accordance with their privacy policies.

4. Security of Your Information

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no security measures are 100% secure and we cannot guarantee absolute security.

5. Your Privacy Rights

You have certain rights regarding your personal information, including the right to access, update, or delete your data. You may also opt-out of receiving marketing communications by following the unsubscribe instructions in emails we send you.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and provide insights into how our site is used. Some of these cookies are necessary for the site to function, while others are used for analytics and marketing purposes.

Types of Cookies We Use

  • Strictly Necessary Cookies: These are essential for the website to operate and cannot be switched off.
  • Analytics and Performance Cookies: We use cookies from third parties such as:
    • Google Analytics: To analyse website traffic and user behaviour, helping us improve functionality and performance.
    • Meta Pixel: To track conversions and measure the effectiveness of our advertising on Meta platforms.
    • LinkedIn: To optimise our LinkedIn campaigns and understand user engagement.
    • X (formerly Twitter): To assess interaction with our site and the success of advertising on the X platform.

Your Consent

Upon visiting our website, you will be presented with a cookie banner requesting your consent for the use of non-essential cookies. These cookies will not be placed on your device without your explicit permission.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address:124 City Road, London, United Kingdom, EC1V 2NX